If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

By using our website, you consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

For these Terms and Conditions, the following terms are defined as follows:

• "We," "us," and "our" refer to Cigarz Ltd, trading as 1492, the proprietor of www.1492.uk, including all subsidiaries and affiliates involved in providing the services offered through the website.
• "Site" refers to our website located at www.1492.uk, and all related webpages, tools, and services accessible through the website or associated mobile applications.
• "Product" or "Products" refers to any items listed and/or sold through our Site, including but not limited to cigars, cigar accessories, and related merchandise.
• "User," "you," and "your" refer to any individual who accesses, browses, or uses our Site, regardless of the nature of such use. The term also includes individuals who purchase Products through our Site, hereby referred to as "Customers."
• "Content" encompasses all text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, and computer code, including but not limited to the design, structure, selection, coordination, expression, and arrangement of such content, available on the Site.
• "Order" or "Purchase" refers to the selection and procurement of Products by Users through the Site, following the process established by 1492, culminating in the sale and delivery of said Products.
• "Personal Information" means any information that can be used to identify an individual, as more fully described in our Privacy Policy, and may include, but is not limited to, name, address, email address, phone number, and payment information.
• "Account" signifies the registered user account created by a User on the Site to facilitate the ordering process, access specific features, and manage personal preferences and information.
• "Age Verification" denotes the process and mechanisms utilized by 1492 to verify that Users or Customers meet the minimum legal age requirement for purchasing tobacco products within their jurisdiction, as stipulated in the Introduction section of these Terms and Conditions.

These definitions are provided to ensure clarity and understanding of the terms used throughout these Terms and Conditions. The interpretations of these terms will apply to all aspects of use of the Site, including ordering and purchasing Products, unless otherwise explicitly stated.

1492 strives to ensure that all information regarding the Products offered on our Site, including but not limited to descriptions, pricing, and availability, is accurate, complete, and current. However, the following should be noted:

• Accuracy of Descriptions: While we aim to provide accurate Product descriptions and specifications, we do not warrant that such descriptions, colors, information, or other content available on the Site are accurate, complete, reliable, current, or error-free. If a Product offered by 1492 is not as described, your sole remedy is to return it in unused condition in accordance with our Return and Refund Policy.
  
• Product Availability: All Products offered on the Site are subject to availability. We make every effort to display as accurately as possible the inventory of our Products, but we cannot guarantee that a Product listed as available will be in stock at the moment of your Order. If a Product is unavailable after you have placed an Order, we will inform you as soon as possible, and you will be given the option to modify or cancel your Order.
  
• Pricing: Prices for Products are subject to change without notice. We reserve the right at any time to modify or discontinue the Product (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Product.
  
• Product Images: The images of the Products on our Site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device’s display of the colours accurately reflects the colour of the Products. Your Product may vary slightly from those images.
  
• Age Restriction: You must be at least 18 years of age to purchase cigars or any tobacco products from this website. It is illegal to sell tobacco products to anyone under the age of 18 in the United Kingdom. By placing an order with 1492, you confirm that you are of legal age and that any purchases made from our website are intended for personal use and not for resale or distribution to minors.
  
• Tobacco Products: Users should be aware that tobacco products sold by 1492 are intended for personal use and enjoyment. Users are advised against the excessive or inappropriate consumption of tobacco products and should be aware of the health risks associated with smoking.
  
• Health Warning: Tobacco products contain nicotine, a chemical known to the State to cause addiction. The consumption of tobacco products can lead to serious health issues including, but not limited to, lung cancer, heart disease, and respiratory problems. 1492 does not make any claims regarding the health aspects of smoking or using tobacco products. Customers should be fully aware of the health risks associated with tobacco use.

The information on our Site does not constitute a binding offer to sell Products described on the Site or to make such Products available in your area. We reserve the right, at our sole discretion, to limit the quantities of any Products that we offer, to honour, or impose conditions on the honouring of, any coupon, coupon code, promotional code, or other similar promotions, and to refuse or cancel orders, including but not limited to orders placed by the same account, the same credit card, and orders that use the same billing and/or shipping address.

4.1 Pricing Policy
At 1492, we are committed to providing our customers with quality products at competitive prices. The price of the Products will be as quoted on our Site at the time you submit your order, except in cases of obvious error. All prices are in British Pounds Sterling (£) and include VAT (where applicable) at the current rates. We make every effort to ensure that all prices on our Site are accurate, but errors may occur. If we discover an error in the price of the Products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled, and you will receive a full refund.
4.2 Payment Methods
1492 accepts a variety of payment methods for your convenience, including major credit cards and debit cards. All payment transactions on our Site are encrypted using industry-standard SSL technology to ensure the security of your financial information.
4.3 Payment Processing
Upon placing an order, you will be charged according to the payment method you have selected. Your Products will be dispatched only after your payment has been successfully processed and received. In the event of a payment failure, you will be notified, and your order will be put on hold until successful payment is made.
4.4 Changes in Pricing
1492 reserves the right to make adjustments to the pricing for our Products and services at any time. This may be due to various reasons including, but not limited to, changes in market conditions, product discontinuation, manufacturer price changes, errors in advertisements, and other extenuating circumstances. We will notify you of any changes in pricing that affect your outstanding orders before processing your order.
4.5 Promotions and Discounts
From time to time, 1492 may offer promotions and discounts on our Products. These are subject to availability and may be withdrawn or amended without notice. The terms and conditions of each promotion will be specified at the time of the promotion.
4.6 Tax Charges
For orders shipped within the United Kingdom, the price you pay to 1492 will include VAT where applicable. For orders shipped outside the United Kingdom, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Please note that we have no control over these charges and cannot predict their amount. You will be responsible for payment of any such import duties and taxes. We recommend that you contact your local customs office for further information before placing your order.

5.1 Placing an Order
To place an order with 1492, follow these steps:

1. Age Verification: Confirm that you are of legal age to purchase tobacco products. This step is crucial to comply with UK law and may require you to submit proof of age.
   
2. Product Selection: Browse our website and select the Product(s) you wish to purchase by adding them to your shopping cart.
   
3. Checkout: Once you have finished shopping, proceed to checkout. You will be asked to provide personal and payment information necessary to process your order.
   
4. Order Review: Review your order details, including Product selection, quantity, price, shipping options, and personal information. Ensure all information is correct before proceeding.
   
5. Payment Authorization: Submit your payment details. Your payment will be processed and authorized. You will receive an email confirmation of your order and payment.
   

5.2 Order Confirmation
Upon successful payment, 1492 will send you an Order Confirmation email. This email will include:

• Your order number.
  
• A summary of the Product(s) ordered.
  
• The total price, including shipping costs and taxes (if applicable).
  
• Estimated delivery date(s).

Please note that the Order Confirmation email signifies that your order has been received but does not constitute acceptance of your order. All orders are subject to acceptance by us, and we will confirm such acceptance by sending you an email that confirms the Product has been dispatched ("Dispatch Confirmation").
5.3 Order Acceptance
Your order is considered accepted when we send the Dispatch Confirmation email. The contract between you and 1492 is formed only at this point. If your order is dispatched in more than one package, you may receive separate Dispatch Confirmations.
5.4 Changes to Your Order
Once your order has been placed, any changes to the order, including cancellation, are subject to our Cancellation, Returns, and Refunds Policy. We strive to process and ship orders promptly, so we may not be able to accommodate order changes or cancellations once the order process has begun.
5.5 Product Availability
All orders are subject to product availability. If a Product is not available after placing your order, we will inform you as soon as possible. You will have the option to wait until the Product is back in stock, select an alternative Product, or cancel your order for a full refund.
5.6 Errors in Order
In the event of an error in your order due to our processing mistake, such as an incorrect Product being delivered or a discrepancy in quantity, please contact us immediately. We will rectify any errors by providing the correct Product, adjusting the quantity, or issuing a refund or credit, as appropriate.

1492 operates within strict adherence to all applicable laws and regulations governing the sale and distribution of tobacco products in the United Kingdom and in any other jurisdictions where our Products may be sold or shipped. By agreeing to these Terms and Conditions, Users and Customers acknowledge their responsibility to comply with the following:
6.1 Age Restrictions
Users must be of legal age to purchase tobacco products in their jurisdiction. It is illegal to sell tobacco products to individuals under the age of 18 in the United Kingdom. 1492 employs rigorous age verification processes to ensure compliance with this law. Any orders placed by individuals under the legal age will be cancelled and, if payment has been made, refunded.
6.2 Tobacco Control Regulations
Customers are advised that tobacco products are subject to specific regulations that may restrict advertising, promotion, and use in certain public spaces. It is the responsibility of the Customer to be aware of and comply with any such regulations in their jurisdiction.
6.3 International Compliance
For Customers outside the United Kingdom, it is your responsibility to ensure that any Products ordered comply with your local laws and regulations regarding the importation and use of tobacco products. 1492 will not be responsible for any Products confiscated by customs or local authorities due to non-compliance with local laws or regulations. Any charges or penalties incurred will be the sole responsibility of the Customer.
6.4 Prohibited Use
Products purchased from 1492 are intended for personal use only and should not be resold or distributed without explicit permission from 1492. Any misuse of the Products, including but not limited to illegal resale, modification, or distribution, is strictly prohibited and may result in legal action.
6.5 Legal Disclaimer
The information provided on the 1492 website regarding legal issues is intended for general guidance only and is not legal advice. We strive to keep this information accurate and up-to-date, but we cannot guarantee that it always reflects the most current legal developments. Customers are encouraged to consult with a legal advisor for specific advice pertaining to their situation or locale.
6.6 Changes to Legal Requirements
1492 reserves the right to modify these Terms and Conditions at any time to reflect changes in legal requirements, regulations, or our business practices. Customers will be notified of significant changes through our website or via email. Continued use of the 1492 website and purchasing of Products following such changes will constitute acceptance of the new terms.

1492 is committed to providing high-quality products and exceptional customer service. If a dispute arises from or relates to these Terms and Conditions or your use of our Site or Products, our goal is to provide you with a neutral and cost-effective means of resolving the issue quickly. Accordingly, 1492 and you agree to the following dispute resolution procedure:
7.1 Initial Contact
In the event of a dispute, we ask that you first contact our customer service team to describe the issue and your desired outcome. Our team will work with you to resolve the matter in a way that is fair and mutually satisfactory.
7.2 Formal Complaint
If the dispute cannot be resolved by our customer service team, you may submit a formal complaint to 1492. Please include a detailed description of the dispute, the outcome you are seeking, and any relevant documentation or evidence. Complaints should be sent via email or postal mail to the contact information provided on our Site.
7.3 Mediation
If we are unable to resolve the dispute through direct negotiation, we may, by mutual agreement, seek to resolve the issue through mediation. Mediation is a process in which parties attempt to resolve their disputes with the help of a neutral third party (mediator). The mediator does not decide the dispute but helps the parties communicate so they can try to settle the dispute themselves. Mediation is less formal than arbitration or litigation and provides the parties with more control over the outcome.
7.4 Arbitration
For disputes that cannot be resolved by mediation, both parties agree to submit the dispute to binding arbitration. The arbitration will be conducted by a neutral arbitrator, whose decision will be final and binding on both parties. The arbitration shall be conducted in accordance with the Arbitration Act 1996 or any re-enactment or modification of that Act. Each party will be responsible for its own costs involved in the arbitration process.
7.5 Governing Law
This agreement to arbitrate and any dispute of any sort that might arise between you and 1492 shall be governed by and interpreted in accordance with the laws of the United Kingdom, without regard to its conflict-of-law principles.
7.6 Limitation on Legal Actions
You agree that any claim or dispute you may have against 1492 must be resolved by a court located in the United Kingdom unless agreed upon by all parties or as described in the arbitration option above. You agree to submit to the personal jurisdiction of the courts located within the United Kingdom for the purpose of litigating all such claims or disputes.
7.7 Exceptions
Nothing in this dispute resolution procedure shall deprive you of the rights to bring issues to the attention of federal, state, or local agencies that can, if the law allows, seek relief against us on your behalf.

1492 aims to provide high-quality products and services. However, within the scope permitted by law, 1492 shall not be liable for any indirect, special, incidental, consequential, or exemplary damages arising from your use of the Site, purchase, or use of any products acquired through the Site. This includes, but is not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, even if 1492 has been advised of the possibility of such damages.
8.1 Scope of Liability
The liability of 1492, if any, for direct damages arising from or related to your use of the Site or any products purchased through the Site shall be limited to the total amount you paid to 1492 for the specific product or service from which the claim arises.
8.2 Product Use
1492 is not liable for any health issues or conditions that arise as a result of using any products sold through the Site. Users acknowledge that smoking and the use of tobacco products carry inherent health risks and agree to assume all responsibility for these risks.
8.3 Third-Party Links
The Site may contain links to third-party websites or resources. 1492 provides these links for your convenience only and does not endorse the contents on any such third-party websites. 1492 is not responsible for the content of linked third-party sites and does not make any representations regarding the content or accuracy of materials on such third-party websites. If you decide to access linked third-party websites, you do so at your own risk.
8.4 Force Majeure
1492 shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond 1492's reasonable control, including, without limitation, mechanical, electronic, or communications failure or degradation (including "line-noise" interference).
8.5 Acknowledgement
By using the Site and purchasing products from 1492, you acknowledge that you understand and agree to assume these risks, and you agree that 1492 will not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Site, or any product purchased from 1492.
8.6 Consumer Rights
Nothing in these terms shall affect your statutory rights as a consumer or attempt to exclude or limit liability for death or personal injury caused by negligence from 1492, for fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

1492 is committed to protecting the privacy and security of our customers' personal information. Our Privacy Policy, as part of these Terms and Conditions, outlines how we collect, use, protect, and share information gathered about you while using our website, www.1492.uk.
9.1 Information Collection
We collect information that you provide directly to us when you:

• Create an account on our Site.
  
• Place an order.
  
• Contact us for customer support or inquiries.
  
• Sign up for newsletters, alerts, or other materials.

We also automatically collect certain information about your device and how you interact with our Site, including:

• Web browser details.
  
• IP address.
  
• Site interaction data.
  
• Cookies and similar tracking technologies

9.2 Use of Information
The information we collect is used in various ways, including to:

• Process your orders and transactions.
  
• Provide customer service and support.
  
• Improve and personalize your experience on our Site.
  
• Conduct research and analysis to enhance our products and services.
  
• Communicate with you about promotions, offers, and news that may be of interest.

9.3 Sharing of Information
1492 does not sell or rent your personal information to third parties. We may share information with third-party service providers working on our behalf to:

• Process payments.
  
• Ship orders.
  
• Conduct data analysis and marketing efforts.
  
• Assist with customer service.

We may also share your information if required by law or to protect the rights and safety of 1492, our customers, or others.

9.4 Data Security
We implement a variety of security measures to maintain the safety of your personal information. Despite these measures, the transmission of information over the Internet is never completely secure, so we cannot guarantee the security of your information transmitted to our Site.
9.5 Your Rights
You have certain rights regarding your personal information, including the right to access, correct, or delete the information we hold about you. For any requests related to your personal information, please contact us using the details provided on our Site.
9.6 Changes to Our Privacy Policy
1492 reserves the right to update or modify this Privacy Policy at any time without prior notice. Your continued use of our Site following any such changes indicates your agreement to the revised policy.
9.7 Contact Us
For more information about our privacy practices, or if you have questions or concerns, please contact us via the details provided on our website.

10.1 Ownership
All content included on the Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of 1492 or its content suppliers and protected by UK and international copyright laws. The compilation of all content on this Site is the exclusive property of 1492, with copyright authorship for this compilation by 1492.
10.2 Trademarks
1492’s trademarks and trade dress may not be used in connection with any product or service that is not 1492.’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits 1492. All other trademarks not owned by 1492 that appear on this Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by 1492.
10.3 License and Site Access
1492 grants you a limited license to access and make personal use of this Site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of 1492. This license does not include any resale or commercial use of this Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
10.4 Prohibited Use
You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of 1492 without express written consent. You may not use any meta tags or any other "hidden text" utilizing 1492.’s name or trademarks without the express written consent of 1492. Any unauthorized use terminates the permission or license granted by 1492.
10.5 Copyright Complaints
1492 respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us with detailed information.

11.1 Right to Amend
1492 reserves the right to amend these Terms and Conditions at any time. Such amendments may reflect changes to our business practices, changes in laws and regulations affecting our business, or improvements to our website functionality and services offered.
11.2 Notification of Amendments
We will notify our users of any material changes to these Terms and Conditions by posting an updated version on our website, www.1492.uk, and/or by sending an email to the email address associated with your user account. The date of the last modification will be indicated at the top of the Terms and Conditions.
11.3 Review of Amendments
It is your responsibility to periodically review these Terms and Conditions for any changes. Your continued use of the Site and services offered by 1492 following the posting of any amendments to these Terms and Conditions constitutes your acceptance of those amendments.
11.4 User Feedback
We welcome and encourage feedback from our users regarding these Terms and Conditions. If you have suggestions or concerns regarding amendments or any aspect of our Terms and Conditions, please contact us. While we may not be able to implement all suggestions, we consider user feedback as an integral part of our commitment to continuous improvement.
11.5 Binding Agreement
The amended Terms and Conditions will become effective immediately upon posting or as otherwise stated in our notification to you. By continuing to use the Site and services provided by 1492, you agree to be bound by the revised terms. If you do not agree to the new terms, you should discontinue your use of the Site and services.

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.
12.1 Jurisdiction
Any dispute, claim, or controversy arising out of or in connection with these Terms and Conditions, including those relating to its validity, its construction, or its enforceability, shall be exclusively brought to and adjudicated by the competent courts of the United Kingdom. By agreeing to these terms, you consent to the jurisdiction and venue of such courts and waive any objection as to inconvenient forum.
12.2 Compliance
Users are responsible for ensuring that their use of the Site and purchase of Products complies with all laws, rules, and regulations applicable to them. The fact that the Site is accessible online does not imply that the services, or any related activities, are legal under the laws, regulations, or directives relevant to the User's country of residence.
12.3 International Use
We make no representation that information on this Site is appropriate or available for use outside the United Kingdom. Those who choose to access this Site from outside the United Kingdom do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

For any questions, concerns, or comments regarding these Terms and Conditions, or if you need support or further information regarding our products and services, 1492 is here to help. Please reach out to us through one of the following methods:

Email:
You can email us directly at support@cigarz.uk for a prompt response to your inquiries.

Phone:
For more immediate assistance, you may call our customer service team at +44 20 1234 5678. Our dedicated team is available Monday through Friday, 9:00 AM to 5:00 PM GMT.

Postal Mail:
If you prefer to contact us by mail, please send your correspondence to:
1492
123 Cigar Avenue
London, UK A1B 2C3

Social Media:
Follow us on our social media channels for updates and direct messaging:
Twitter: @Cigars1492
Facebook: www.facebook.com/1492Cigars

Website Contact Form:
Alternatively, you may use the contact form available on our website, www.1492.uk, to send us a message. We strive to respond to all inquiries within 48 hours.

1492 is committed to providing exceptional customer service and support. Whether you have questions about our products, need help with an order, or wish to provide feedback, we are here to listen and assist.